ESAEPD03 December 2024EPRIVACY
VODAFONE ESPAÑA, S.A.U.
VODAFONE ESPAÑA, S.A.U. fined by AEPD 20,000 EUR for unsolicited commercial communications.
EUR€20,000
Summary
VODAFONE ESPAÑA, S.A.U. was fined by the AEPD 20,000 EUR for sending commercial electronic communications to a customer who had opted out. The authority also found that there was no effective mechanism to revoke consent.
Grounds for the decision
Sending commercial messages despite the customer’s opt-out and lacking an effective consent-withdrawal mechanism.