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GBInformation Commissioner's Office10 October 2025Data protection breach

Capita plc and Capita Pension Solutions Limited

Capita plc and Capita Pension Solutions Limited fined by the ICO £14 million for UK GDPR infringements.

GBP£14,000,000
Country
GB
Authority
Information Commissioner's Office
Type
Data protection breach
Imposed
10 October 2025
Added to register
25 May 2026

Summary

The Information Commissioner's Office imposed a £14 million fine on Capita plc and Capita Pension Solutions Limited for UK GDPR infringements linked to a March 2023 cyber security breach. The case concerned inadequate technical and organisational measures and a delayed response to security alerts.

Grounds for the decision

Insufficient security controls and delayed response to alerts after a cyberattack, causing UK GDPR infringements.

Capita plc and Capita Pension Solutions Limited — Fine Tracker — Compliwatch